FAQs
Reservations can be made online “Book Now”, or call 403-462-5528. The following information will be required:
- First and Last Name
- Company Name (if any)
- Phone Number
- Email Address
- Current Physical Address
- Trailer Size & Type
- Pickup Date & Time
- Length of Rental
A reservation quote will be emailed to the email address provided to fill in Driver License information, provide a copy of the towing vehicles insurance and method of payment.
Credit Card Payment:
We accept Visa, Mastercard, American Express and debit cards. Corporate accounts can be set up with a completed credit application. Corporate accounts can be paid for via credit or debit card, direct deposit or cheque.
Deposit:
Mountain View Trailer Rentals reserves the right to charge any amount of deposit.
Truck Size
A 3/4 ton truck is recommended for most trailers. If you are unsure if your truck is capable of towing a trailer, look up the manufacture’s specifications for your vehicles towing capacity.
Tow Package
A class IV hitch is recommended or a tow package strong enough to handle the total weight or Gross Vehicle Weight (GVW). Tongue weight is generally 10% to 15% of the trailer + load.
Ball Size
Most of our trailers use a 2 5/16″ Ball. Our single axle trailers have a 2” ball requirement.
– We have rentals (ball & mount) with a gross tongue weight rating of 15,000 lb.
Light Plug
A 7 Pin Round Light Plug Recepter. This is commonly known as a 7 Pin RV Plug
If you only have a 4 pin plug, we rent out the adapter only for trailers with GVWR under 3000lbs.
Brake Controller
Every towing vehicle must have a brake controller. Without a brake controller, you will not have trailer brakes which is unsafe. If your vehicle does not have a brake controller, we rent wireless bluetooth brake controllers.
All cancellations must be done at least 48 hours prior to the start of your reservation for a full 100% refund of the security deposit.
One Bedroom
On average, a one bedroom home will require a moving trailer that is 16 ft by 8.5 ft wide, 980cuft.
Two Bedrooms
On average, a two bedroom home will require a moving trailer that is 16 – 20 ft by 8.5 ft wide, 980 – 1220cuft.
Three Bedrooms
On average, a three bedroom home will require a moving trailer that is 20 – 22 ft by 8.5 ft wide, 1220 – 1450cuft.
Mountain View Trailer Rentals freely guarantees that all work performed will be free of defects in material or workmanship, under normal use and service, for a period of ninety (90) days or four thousand (4000) miles or sixty-four hundred (6400) kilometers, whichever occurs first, from the date of completion of such work, subject to the following conditions.
This guarantee shall not apply to any parts, materials, or workmanship which have been subjected to misuse, neglect, road hazard, overload, or accident and/or which have been tampered with or altered outside of Mountain View Trailer Rentals or outside of the specifications and standards set by Mountain View Trailer Rentals.
All claims for guarantee as set out shall be submitted to Mountain View Trailer Rentals within fifteen (15) days of discovery or shall be deemed waived.
A copy of the repair order must be presented when making claims against this guarantee.
Mountain View Trailer Rentals shall not be liable for special, indirect, or consequential damages, i.e. loss of time, loss of vehicle, towing charges, etc.
This guarantee is limited to the specific components repaired or adjusted at such time, and within those standards established by Mountain View Trailer Rentals for such repairs and/or adjustments. Where repairs are performed at customer request, at any less than Mountain View Trailer Rentals standards, there shall be no guarantee offered.
Any warranties on the product sold hereby are those made by the manufacturer. The seller hereby expressly disclaims all warranties, either express or implied, including any implied warranty of merchantability or fitness for a particular purpose, and the seller neither assumes nor authorizes any person to assume for it any liability in connection with the sale of said products. Any limitation contained herein does not apply where prohibited by law.
Any suspension alterations or repairs performed by Mountain View Trailer Rentals does not change the manufacturer’s legal carrying limit of the vehicle.